They also noticed that they were experiencing some latency in the session responsiveness section of Citrix Analytics. “Ahead of a service call, they can identify if a user seems to be having a poor experience and then they can resolve problems even before the team member calls in.” “Our service desk teams have become much more proactive,” said Scott Ament, Director of Technical Operations for Compeer. Compeer Financial is one such organization. After all, nothing is more powerful than hearing from actual customers who have used the offering to realize tangible value. While we could talk more about the benefits of Citrix Analytics for Performance. Citrix Analytics presents more than just the “what” by generating insights into the “why.” In this case, why exactly high GPO readings and high profile load readings are contributing to less-than-ideal user experiences. Unlock the underlying causes of what’s happening in key user experience areas such as session logon duration. You can view the performance trends for users across all sites or drill into a specific site. Then, Citrix Analytics will dynamically assess user session performance and allow admins to drill into the details.Įach user is assigned a user experience score from an autogenerated baseline in the environment. Connect both cloud and on-premises environments including gateways and Citrix StoreFront deployments for comprehensive data input. Fortunately, such a solution exists today for Citrix VDI environments: Citrix Analytics for Performance.Ĭitrix Analytics for Performance is a cloud-delivered offering that leverages machine learning to automate and optimize user performance in Citrix Virtual Apps and Desktops environments. What if there was a solution that helped free up time for admins? Something that enabled them to work more proactively in their quest to provide the best possible user experience. And on top of this, admins must contend with fire drills that arise, all while continuing to provide the best possible user experience to ensure business productivity. There’s often little time remaining for focusing on more strategic IT initiatives. Ensuring resource availability, managing application integration, and overseeing day-to-day operations are just a few of the many items on their plate. This is especially true for VDI admins - and even more so now. There never seems to be enough time in the day to do all the things we need to do.

NetScaler Application Delivery Management.NetScaler App Delivery and Security Service.

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